Online Payment Terms & Conditions

Online Payment Terms & Conditions

Shamwari Private Game Reserve is a business in the Hospitality industry that is a game reserve .

2. Booking policy

Subject to availability and receipt of payment, requests will be processed within ____ days and confirmed by way ______________________ .

3. Export restriction

The offering on this website is available to South African clients only.

4. Refunds policy

The provision of goods and services by Shamwari Private Game Reserve is subject to availability. In cases of unavailability, Shamwari Private Game Reserve will refund the client in full within 30 days. Cancellation of orders by the client will attract a ____ % administration fee.

5. Customer Privacy policy

Shamwari Private Game Reserve shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Shamwari Private Game Reserve’s bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Shamwari Private Game Reserve via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Shamwari Private Game Reserve separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Shamwari Private Game Reserve takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, _____________________ .

12. Variation

Shamwari Private Game Reserve may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Conversion Advantage (Pty) Ltd based in South Africa trading as Conversion Advantage and with registration number 2013-125144 / 07 and JP Botha. (Director).

14. Contact details

Company Physical Address: R342, Paterson, Eastern Cape, 6130

Email: [email protected] Telephone: 042 203 1049

PayGate (Pty) Ltd

Registration no: 1999/017441/07
Tel no: 087 820 2020
Email: [email protected]